Contact Us

We're here to help you grow your business and save locally

Have a question, feedback, or need operational support with pre-orders, stamps, or subscription plans? Our support team is ready to assist you. Reach out to us through any of the channels below.

Email Support

For customer support, merchant disputes, or general feedback:

support@cityoffershub.com

For data privacy queries and consent withdrawals under the DPDP Act:

privacy@cityoffershub.com

Phone Channels

Speak directly to our operations and helpdesk team:

+91 40 4999 8888

Hours: Mon - Fri, 10:00 AM to 6:00 PM IST

Registered Office

Corporate Headquarters & Registered Business Address:

CityOffersHub Private Limited
4th Floor, Jubilee Heights, Road No. 36,
Jubilee Hills, Hyderabad, Telangana - 500033,
India.

Support SLA

We target the following resolution timelines:

Merchant Pre-order issues: Immediate callback (within 30 mins during business hours).
General support emails: Under 24 hours.
Refund escalations: Resolves with bank within 3 business days.